Orders and refunds
Include the order reference from your receipt or dashboard. Passes you have not activated are refundable under the Refund Policy.
Refund Policy →CW·00 / Contact
One monitored mailbox answers account, order, refund, privacy, legal, and security questions. We aim to reply within 5 business days.
Monitored mailbox
admin@crownware.org
Write from the email address on your Crownware account and include your order reference when the question is about a purchase.
Email admin@crownware.orgContracting entity
Same mailbox · name the topic
Include the order reference from your receipt or dashboard. Passes you have not activated are refundable under the Refund Policy.
Refund Policy →Ask for access, correction, export, or deletion of your personal data. We answer within one month.
Privacy Policy →Report a vulnerability privately before disclosing it. Good-faith research that follows our rules is welcome.
Security research rules →Contract questions, copyright notices, and arbitration opt-outs go to the same mailbox.
Terms of Service →