CW·00 / Contact

Support, by email.

One monitored mailbox answers account, order, refund, privacy, legal, and security questions. We aim to reply within 5 business days.

CW·01 / Support email

Monitored mailbox

admin@crownware.org

Write from the email address on your Crownware account and include your order reference when the question is about a purchase.

Email admin@crownware.org
CW·02 / Company

Contracting entity

Company identification

CW·03 / Common requests

Same mailbox · name the topic

What to include

Orders and refunds

Include the order reference from your receipt or dashboard. Passes you have not activated are refundable under the Refund Policy.

Refund Policy →

Privacy requests

Ask for access, correction, export, or deletion of your personal data. We answer within one month.

Privacy Policy →

Security reports

Report a vulnerability privately before disclosing it. Good-faith research that follows our rules is welcome.

Security research rules →

Legal notices

Contract questions, copyright notices, and arbitration opt-outs go to the same mailbox.

Terms of Service →